Terms and conditions

COPYRIGHT

www.catherinehyde.co.uk represents the work and products of Catherine Hyde.  All rights, including copyright, for this website are owned by or licensed to Catherine Hyde.

Any use of this website, its images or content, including copying or storing it or them in whole or part, is PROHIBITED without the permission of Catherine Hyde.

PRIVACY

Our payment provider is via PayPal and Stripe and your credit card details are taken securely on PayPal and Stripe’s server with Active 3D secure on the payment gateway.

We do not directly take or store your credit or debit card details on our site.

We value your privacy, therefore this statement outlines our practices in relation to the collection and use of the information about you which is provided to us by either your visit to our website, or by the submission of your details to us.

This notice has been prepared in accordance with the new Data Protection Act 2018 which incorporates the UK’s implementation of the General Data Protection Regulation (GDPR).

In order to process and dispatch your order we may collect the following information:

  • name

  • contact information including email address

  • demographic information such as postcode, preferences and interests

None of the information gathered is ever passed on to third parties.

Cookies

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. We only use (and store) non-essential cookies on your computer’s browser or hard drive if you provide your consent.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, which we do not have any control over. These cookies are likely to be analytical/performance cookies or targeting cookies.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all parts of our site.

TERMS AND CONDITIONS and DELIVERY

We aim to dispatch orders within one to three days, unless otherwise specified, but please be aware that at busy times of the year this will not always be possible!

All items are sent sturdily packaged and deliveries should not be accepted if they arrive in a damaged condition.

Returns: Items may be returned within 14 days of receipt of your order – please contact Catherine Hyde at chydeart@gmail.com for further details.  A full refund minus the postage will be given as long as the item is undamaged and sent in the original packaging with postage paid for by the customer.

 

 

 

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