Terms and conditions


Our payment provider is via PayPal and Stripe and your credit card details are taken securely on PayPal and Stripe’s server with Active 3D secure on the payment gateway.

We do not directly take or store your credit or debit card details on our site.

In order to process and dispatch your order we may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests

None of the information gathered is ever passed on to third parties.


All items will be dispatched in one to three days unless otherwise specified.

All items are sent sturdily packaged and items over the value of £30 will need to be signed for.

Deliveries should not be accepted if they arrive in a damaged condition.

Returns: Items may be returned within 14 days of receipt of your order – please contact Catherine Hyde at chydeart@gmail.com for further details.  A full refund will be given as long as the item is undamaged and sent in the original packaging with postage paid for by the customer.



www.catherinehyde.co.uk represents the work and products of Catherine Hyde.  All rights, including copyright, for this website are owned by or licensed to Catherine Hyde.

Any use of this website, its images or content, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Catherine Hyde.